Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and DebtExit Financial Services, LLC ("DebtExit," "Company," "we," "us," or "our"), a limited liability company registered in the State of Texas.

By accessing or using our website at www.mydebtexit.com (the "Site") or enrolling in our debt settlement program, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

2. Description of Services

DebtExit provides debt settlement and negotiation services for eligible unsecured consumer debts, including but not limited to:

• Credit card balances
• Medical bills and hospital debt
• Personal loans (unsecured)
• Department store and retail credit accounts
• Certain business debts

Our services do not include:

• Secured debts (mortgages, auto loans, home equity loans)
• Student loans (federal or private)
• Tax obligations owed to government entities
• Child support or alimony obligations
• Legal advice or representation (we are not a law firm)
• Credit counseling or bankruptcy assistance

DebtExit acts as a debt settlement company only. We negotiate with your creditors on your behalf to attempt to reach a mutually acceptable reduced payoff amount. We do not guarantee any specific outcome.

3. Eligibility

To enroll in our program, you must:

• Be at least 18 years of age
• Be a legal resident of the United States in a state where we are licensed or registered to provide services
• Have a minimum of $7,500 in qualifying unsecured debt
• Be experiencing genuine financial hardship that makes debt repayment difficult or impossible at current terms
• Provide accurate and complete information about your finances and debts

DebtExit reserves the right to decline enrollment to any individual at our sole discretion. Enrollment in our program is not a guarantee of debt resolution or reduction.

4. Client Obligations

By enrolling in our program, you agree to:

• Make Scheduled Deposits: Make monthly deposits into your FDIC-insured dedicated savings account as outlined in your Program Agreement. These funds are used to pay negotiated settlements.
• Cease Payments to Enrolled Creditors: Stop making payments to creditors on enrolled accounts as part of the settlement strategy. You understand this will negatively affect your credit score and may result in collection calls.
• Provide Accurate Information: Provide complete and truthful information about your finances, debts, and creditors, and promptly update us of any material changes.
• Respond Promptly: Respond to communications from DebtExit in a timely manner, including reviewing and approving settlement offers before they expire.
• Notify Us of Legal Actions: Immediately notify DebtExit if you receive any legal notices, lawsuits, or wage garnishment orders from creditors.
• Not Contact Enrolled Creditors: Allow DebtExit to communicate with enrolled creditors on your behalf and refrain from independently contacting creditors about enrolled debts without our knowledge.

5. Fees and Payment Terms

DebtExit operates on a performance-based fee model in full compliance with the FTC's Telemarketing Sales Rule (16 CFR Part 310).

5.1 Performance-Based Fees Only

We charge no upfront fees. Our fees are only collected after:

• A settlement agreement has been reached with a creditor;
• You have received written notification of the specific terms of the settlement; and
• You have made at least one payment toward the settled amount.

5.2 Fee Structure

Our standard fee is a percentage of the enrolled debt amount or the settled amount, as specified in your individual Program Agreement. Fees typically range from 15% to 25% of the enrolled debt balance, depending on your state and specific program terms. The exact fee will be disclosed clearly in writing before you enroll.

5.3 Account Maintenance

A monthly account maintenance fee may apply as disclosed in your Program Agreement. This fee covers administrative services, account management, and client support.

5.4 Third-Party Fees

You may also be responsible for fees charged by the dedicated savings account provider (typically a nominal monthly fee), which is independent of DebtExit.

6. Program Results and No Guarantees

You acknowledge and agree that:

• Debt settlement results vary significantly based on the type and age of debt, creditor policies, your financial situation, and other factors beyond our control.
• DebtExit cannot guarantee that any specific creditor will agree to settle or that debt will be settled for a specific amount or percentage.
• Not all enrolled debts may be settled, and not all clients who enroll complete the program.
• Participation in a debt settlement program will likely have a negative impact on your credit score, at least in the short term.
• Creditors may continue collection activities, including phone calls, letters, and legal action, during the program.
• Forgiven debt may be treated as taxable income by the IRS (IRS Form 1099-C). We strongly recommend consulting a tax professional.
• Debt settlement is generally not recommended for individuals who can meet their financial obligations or who only have secured debt.

7. Cancellation and Termination

You have the right to cancel your enrollment in the DebtExit program at any time without penalty, subject to the following:

• Any settlements already completed are final and cannot be reversed.
• Our performance-based fees for successfully settled debts are earned and non-refundable upon completion of a settlement.
• Funds held in your dedicated savings account that have not been used for settlements or fees will be returned to you, less any applicable third-party account fees.

DebtExit may terminate your enrollment if you fail to make scheduled deposits, provide false information, or breach any material provision of these Terms or your Program Agreement.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and the DebtExit brand, is the exclusive property of DebtExit Financial Services, LLC or its content suppliers and is protected by U.S. and international copyright and trademark laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEBTEXIT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES OR SITE.

In no event shall DebtExit's aggregate liability to you exceed the total fees paid by you to DebtExit in the twelve (12) months preceding the claim.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

10. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the services provided by DebtExit shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.

By agreeing to these Terms, you and DebtExit each waive the right to a trial by jury and the right to participate in a class action lawsuit.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Dallas County, Texas.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

• Email: legal@mydebtexit.com
• Phone: 1-800-555-0199
• Mail: DebtExit Financial Services, LLC — Attn: Legal Department, 1250 Financial Plaza, Suite 400, Dallas, TX 75201